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How to Assess a Good Bug Tracking Software


By: Ihumus Ihumus.   
Date Added : August 2, 2011 Views : 25
The need for an organizing system for a small or large project can never be overlooked. Most of the projects that individuals or companies carry out, on their computers, have many aspects and it is always important to have software for quality assurance at every point. A bug tracking software helps a programmer to keep a tab on the bugs and defects that arise at any point and give reports on the same. The bug tracking software is thus a key component of success for every project administrator for project management. The need for such software means there are many software developers out there with variations of the bug tracking software and if you want to buy any of these applications; there are a few things you should look out for;

Customizable fields; though the bug tracking software comes with its own fields for its search components, it is important for it to be open to customization. These fields consist of the information that will be involved in the search and thus a good bug tracker should give you the chance to make changes. If, for example, there is a tab on priority level, the system should be maneuverable such that you can raise or lower the priority level. Sometimes, you might also need to add some fields.

The bug tracking software should be versatile; most of the common bug tracking software in the market comes geared to tracking bugs but if you really want an applicable system, then go for one that is adaptable such that you can do other things such as storing documents, capturing screenshots, and adding tasks. This will make your work easier and more organized as all these things will be done from a central source.

Ease of usage; the bug tracking software’s interface must be easy to use. This is more so if you have a large project where many people will be working with the system workflow. There are applications that are cumbersome to use especially if they behave like HTML pages as opposed to downloaded applications. This makes a test run imperative to avoid buying software application that will be difficult to use and manage. Though it might seem like an obvious thing, remember you will be adding new bugs regularly and you want an interface whose fields are easy to navigate.

Nature of navigations; this is another important feature of any bug tracking software. Though you might want some notifications such as when a bug’s status is edited, make sure the software has tabs that can help you manage the flow of these notifications. One of the common complaints by many software users regards the spam-like mails that disrupt smooth operations. During the test run, check for these limitations to ensure you buy quality. The market has some bug trackers that will even give you a summary of the probable message content.

There you have it; buying a bug tracking software doesn’t have to be a frustrating affair as long as you keep these things in mind. There might be other considerations such as costs but remember quality is always superior to cost and it is good to research widely.



Alex Zane is the author of this article on Bug Tracking. Find more information on Issue Tracking here.




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